QTS-029 · Business case chapter or appendix · 2020
Appendix C10 Technical Note 22: Travel Demand Management (Update: Queenstown Travel Demand Management Scoping), with Technical Note 11 and the Queenstown TDM Scoping Study
Appendix C10 of the NZUP Queenstown Transport Business Case bundles three documents. The first is Technical Note 22 (20 February 2020), a memo to the Way to Go Board. The second is Technical Note 11 (18 September 2019), which summarises the TDM programme. The third is the WSP Opus Queenstown Travel Demand Management Scoping Study (Final, 29 August 2019), commissioned by NZTA (Waka Kotahi) in June 2019 under the Way to Go banner. The study recommends a TDM programme with four areas: policy; travel planning and behaviour change; wayfinding; and setting up a Transport Management Association (TMA). It costs the programme at about $1.3M-$1.9M in year one, excluding infrastructure. TN11 links the programme to the mode share the business cases need: 40% alternative mode share by 2028 and 60% by 2048, against 4-5% in 2018. TN22 records that the study 'has not progressed' for three reasons. The anticipated NZ Transport Agency TDM Contestable Fund 'did not eventuate'. A councillor had raised concerns before the October 2019 elections. And the Way to Go approval process had not been followed, so the report could not be released. TN22 proposes Board engagement, confirmation of owners and funding, a check against 'Keeping Cities Moving', and an update to the Chamber of Commerce, which was pressing ahead with a TMA.
What the document says
Context and purpose: TN22 (pp.2-3) is a memo to the Way to Go Board from the NZTA Contract 2018235 team (F2Q SSBC and QTC DBC). The preparer, a WSP Technical Director (Transport) and TDM specialist, is redacted. It updates the Board on the Queenstown TDM Scoping Study, which NZTA commissioned in June 2019 as one of a series of 'rapid targeted interventions' complementing the F2Q and QTC business cases (p.2). Attached are the study's executive summary (pp.4-8), TN11 with the TDM programme table (pp.9-15) and the full study (pp.16-154).
Status of the study: TN22 says the study was finalised in August 2019 'but it has not progressed for three main reasons'. First, 'The anticipated NZ Transport Agency TDM Contestable Fund did not eventuate and so the Way to Go team were not able to pitch for funding for the proposed programme' (p.2). Second, a councillor had raised concerns with the Agency before the October 2019 elections. Third, the Board advised that the correct Way to Go approval process had not been followed, so the report could not be released (p.3). TN22 calls TDM 'critical to the success' of the two business cases (p.3). In the August 2019 workshop minutes, the Agency's own next steps were to 'Establish the TDM contestable fund (pending)' and 'Complete mode shift plan for Queenstown' (p.104).
TN11: TN11 sets out the gap the TDM programme is meant to close. Business case modelling requires a significant alternative mode share in the peak (40% by 2028, 60% by 2048), against 4-5% in 2018. The Future PT model predicts PT mode share of 30% by 2028 and 42% by 2048, 'which still leaves a gap' (p.9). It states that 70% of Frankton-Queenstown trips are through traffic, and that SH6A is expected to exceed its theoretical capacity of 28,500 vehicles per day 'as early as 2020' (p.10). It notes 'Road pricing may also be considered in the long term' (p.10).
Scoping Study method: a review of related projects and the local context, structured interviews with 15 stakeholders, two stakeholder workshops (4 July and 6 August 2019; pp.85-105), and international resort-town case studies such as Zermatt, Breckenridge and Park City (Appendix E).
The programme (Table 7-1; Appendix A pp.12-15) has four parts:
- Policy: sustainable transport vision, car-free tourism, mobility co-ops, car-share policy, park and ride study, travel plan and development requirements, parking charges, freight management, car-free town centre, airport access study, self-drive permit study.
- Travel planning and behaviour change: school and community travel plans, cycle training, awards and gamification.
- Wayfinding: an audit and design guide, and accessible routes.
- A TMA (a member-controlled not-for-profit incorporated society): set-up, business and funding plans, programmes such as guaranteed ride home, luggage logistics, a journey planning app, bike share and ridesharing, data gap work, information, and advocacy.
Most items are assigned to QLDC or the TMA, with roles for NZTA, ORC, DQ, MBIE and others.
Costs: $1.3M-$1.9M in year one (the table prints '$1.2k $1.9k'), $539k-$813k in year two and $434k-$589k in year three, excluding infrastructure (p.62). TMA running costs are $327k-$403k a year, plus $200k-$250k for the business and funding plans (p.62). The funding section expected NZTA to establish 'a multi-million contestable fund for TDM' that the TMA should qualify for (p.66). It also lists other potential sources: the Provincial Growth Fund, EECA, a bed tax or the International Visitor Conservation and Tourism Levy, ringfenced parking revenue, membership fees and grants (pp.66-67).
Next steps: gain Way to Go partner approval, secure funding, assign ownership and establish an interim TMA working group (p.68). Interim Working Group members are listed (p.113).
Mass rapid transit: The bundle contains nothing on MRT or offline PT between Frankton and the Town Centre. 'The Gondola' appears only as a tourist destination (the existing Skyline gondola) for which travel plans should be advocated (WBS 1.13.1, p.12).
Key figures
- TDM programme indicative cost $1.3M-$1.9M year 1; $539k-$813k year 2; $434k-$589k year 3, excluding infrastructure (p.62)
- TMA operating cost $327k-$403k per year; Business Plan and Funding Plan $200k-$250k (p.62)
- Required alternative mode share 40% by 2028 and 60% by 2048; 2018 alternative mode share 4-5%; modelled PT mode share 30% (2028) and 42% (2048) (p.9)
- 70% of Frankton-Queenstown trips are through traffic; SH6A theoretical capacity 28,500 vpd expected to be exceeded as early as 2020 (p.10)
- Peak season ratio 34:1 visitors to residents (p.5)
- 15 stakeholders interviewed (p.2)
Files
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Main document
Actions recorded
TDM programme item 1.1.1: Develop a sustainable transport vision for Queenstown
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.1.1, Appendix A TDM programme for Queenstown
TDM programme item 1.1.2: Car-free tourism policy initiative
Not assessed · NZTA · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.1.2, Appendix A TDM programme for Queenstown
TDM programme item 1.1.3: Research and blueprint for mobility co-operatives in outlying areas (e.g. Arrowtown, Lake Hayes)
Not assessed · NZTA · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.1.3, Appendix A TDM programme for Queenstown
TDM programme item 1.1.4: Car-share policy
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.1.4, Appendix A TDM programme for Queenstown
TDM programme item 1.2: Park and ride study
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.2, Appendix A TDM programme for Queenstown
TDM programme item 1.3: Require travel plans for new developments, large employers and significant trip generators
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.3, Appendix A TDM programme for Queenstown
TDM programme item 1.4: Require new developments to provide infrastructure that supports sustainable transport
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.4, Appendix A TDM programme for Queenstown
TDM programme item 1.5: Require travel plans for events as part of consent / traffic impact assessments
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.5, Appendix A TDM programme for Queenstown
Show all 54 actions
TDM programme item 1.6: Charge for parking that is currently free or cheap
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.6, Appendix A TDM programme for Queenstown
TDM programme item 1.7: Prepare a freight management plan
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.7, Appendix A TDM programme for Queenstown
TDM programme item 1.8: TDM for emergencies (weather, crashes, natural disasters)
Not assessed · NZTA · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.8, Appendix A TDM programme for Queenstown
TDM programme item 1.9: Car-free town centre and residential areas
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.9, Appendix A TDM programme for Queenstown
TDM programme item 1.10: Promote Queenstown as a Sustainable Tourism Destination (as options become available)
Not assessed · Destination Queenstown · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.10, Appendix A TDM programme for Queenstown
TDM programme item 1.11: Queenstown Airport access study and travel plan
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.11, Appendix A TDM programme for Queenstown
TDM programme item 1.12: Understand current levels of service for walking and cycling
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.12, Appendix A TDM programme for Queenstown
TDM programme item 1.13.1: Advocate for travel plans for tourist destinations, e.g. Routeburn Track, Milford Sound, Arrowtown, Wanaka, ski resorts, the Gondola
Not assessed · NZTA · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.13.1, Appendix A TDM programme for Queenstown
TDM programme item 1.13.2: Self-drive permit study (to protect sensitive areas)
Not assessed · NZTA · Years 1-3 of TDM programme (subject to approval and funding)
WBS 1.13.2, Appendix A TDM programme for Queenstown
TDM programme item 2.1: Continue and enhance the school travel plan programme
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 2.1, Appendix A TDM programme for Queenstown
TDM programme item 2.2: Cycle/scooter training for adults and children
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 2.2, Appendix A TDM programme for Queenstown
TDM programme item 2.3: Community travel plans (e.g. Lake Hayes, Shotover, Jacks Point)
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 2.3, Appendix A TDM programme for Queenstown
TDM programme item 2.4: Awards / rating scheme for mode shift (e.g. cycle-friendly employer or destination)
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 2.4, Appendix A TDM programme for Queenstown
TDM programme item 2.5: Gamify mode shift within travel plans for residents and tourists
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 2.5, Appendix A TDM programme for Queenstown
TDM programme item 3.1: Wayfinding and information provision audit and design guide (PT, destinations, facilities, routes, parking)
Not assessed · NZTA · Years 1-3 of TDM programme (subject to approval and funding)
WBS 3.1, Appendix A TDM programme for Queenstown
TDM programme item 3.2: Map smooth walking/wheeling routes and CCS disability action links
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 3.2, Appendix A TDM programme for Queenstown
TDM programme item 4.1: Set up the TMA: establish mission, values, brand, incorporated society and board; write Business Plan and Funding Plan; set membership fees; establish revenue sources; recruit staff
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.1, Appendix A TDM programme for Queenstown
TDM programme item 4.2: TMA action plan: communication plan, website and promotional material, fund raising, coordinated submissions on projects and policies
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.2, Appendix A TDM programme for Queenstown
TDM programme item 4.3.1: Guaranteed ride home scheme
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.3.1, Appendix A TDM programme for Queenstown
TDM programme item 4.3.2: Luggage logistics action plan
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.3.2, Appendix A TDM programme for Queenstown
TDM programme item 4.3.3: Journey planning app / travel amalgamator
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.3.3, Appendix A TDM programme for Queenstown
TDM programme item 4.3.4: Set up bike share / e-bike share connecting key destinations and hotels
Not assessed · QLDC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.3.4, Appendix A TDM programme for Queenstown
TDM programme item 4.3.5: Dynamic ridesharing / carpooling
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.3.5, Appendix A TDM programme for Queenstown
TDM programme item 4.3.6: Mobility Lab (based on Arlington, Virginia)
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.3.6, Appendix A TDM programme for Queenstown
TDM programme item 4.3.7: Identify sustainable transport workforce deficits and establish training programmes (e.g. bicycle technicians, bus driver workforce planning)
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.3.7, Appendix A TDM programme for Queenstown
TDM programme item 4.4: Document data gaps: data sharing with members, inventory of bus and shuttle services, events register, data gap analysis, register of transport jobs
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.4, Appendix A TDM programme for Queenstown
TDM programme item 4.5: Better information provision: car-free travel information on TMA website; marketing of car-free holidays
Not assessed · Destination Queenstown · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.5, Appendix A TDM programme for Queenstown
TDM programme item 4.6.1: Advocate for enhanced public transport service to the airport
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.1, Appendix A TDM programme for Queenstown
TDM programme item 4.6.2: Advocate for bus timetable/route changes to meet user needs
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.2, Appendix A TDM programme for Queenstown
TDM programme item 4.6.3: Gain commitment from businesses to develop travel plans through the TMA
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.3, Appendix A TDM programme for Queenstown
TDM programme item 4.6.4: Advocate for high-quality branded (iconic) bus stops
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.4, Appendix A TDM programme for Queenstown
TDM programme item 4.6.5: Advocate for bike technicians and others in the Immigration NZ skills shortage visa category
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.5, Appendix A TDM programme for Queenstown
TDM programme item 4.6.6: Gain commitment from the tourism industry to deliver the plan (DQ, travel agents, tour providers)
Not assessed · Central government / Ministers · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.6, Appendix A TDM programme for Queenstown
TDM programme item 4.6.7: Advocate for improved access to bus/ferry ticketing
Not assessed · ORC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.7, Appendix A TDM programme for Queenstown
TDM programme item 4.6.8: Advocate for PT supplier contracts to include quality-of-service metrics
Not assessed · ORC · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.8, Appendix A TDM programme for Queenstown
TDM programme item 4.6.9: Advocate for Queenstown to adopt the Sustainable Travel Town vision
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.9, Appendix A TDM programme for Queenstown
TDM programme item 4.6.10: Advocate for Queenstown to become a Blue Zone
Not assessed · Years 1-3 of TDM programme (subject to approval and funding)
WBS 4.6.10, Appendix A TDM programme for Queenstown
Present the TDM Scoping Study to the Way to Go Board: origins, stakeholders, approach and key recommendations
Not assessed · NZTA
Present to the Way to Go Board to provide an overview
Confirm what process(es) the TDM Scoping Study should go through and complete outstanding actions
Not assessed · Way to Go
Confirm what process(es) the Queenstown TDM Scoping Study should go through
Confirm which recommendations are taken forward and who owns each element; explore funding for items not meeting NLTF criteria
Not assessed · Way to Go
who owns the individual elements (QLDC, ORC, Waka Kotahi/NZTA, other)
Meet Mayor Jim Boult and other councillors to understand concerns raised about the TDM programme
Not assessed · NZTA
We propose meeting with Mayor Jim Boult and other councillors
Write a technical note checking alignment of the TDM Scoping Study with NZTA's 'Keeping Cities Moving'
Not assessed · NZTA
Write a technical note that checks the alignment
Provide an update to the Chamber of Commerce (which is setting up a TMA)
Not assessed · NZTA
Provide an update to the Chamber of Commerce.
Gain Way to Go partner approval, secure funding, gain ownership for each initiative and establish an interim working group for the TMA
Not assessed · Way to Go
Gaining approval from the Wakatipu Way to Go partners
Establish the TDM contestable fund (recorded as pending; TN22 later records it did not eventuate)
Not assessed · NZTA · Not stated (agency next steps, Aug 2019)
Establish the TDM contestable fund (pending)
Complete a mode shift plan for Queenstown
Not assessed · NZTA · Not stated (agency next steps, Aug 2019)
Complete mode shift plan for Queenstown
Study cost
A study cost has been requested under the Official Information Act or LGOIMA. No figure has been received.
Citation
NZTA (Waka Kotahi). Appendix C10 Technical Note 22: Travel Demand Management (Update: Queenstown Travel Demand Management Scoping), with Technical Note 11 and the Queenstown TDM Scoping Study (2020). NZTA Contract 2018235 - F2Q SSBC & QTC DBC, Technical Note #22; Technical Note #11; WSP Opus ref 1-C1960.00.