QTS-104 · Policy review · 2025
Policy Review - Travel Demand Management Summary Report
Stantec's summary of a travel demand management (TDM) policy review for Queenstown Lakes District Council. It screened 23 QLDC and regional policies and plans, interviewed 32 QLDC staff from 18 teams and three Way2Go representatives, and set out prioritised recommendations to strengthen TDM, with detail in a Decision Issue and Resolution Tracker (DIRT) provided separately. It finds that the Spatial Plan and District Plan contain relatively strong TDM objectives, but these are not carried into rules, consent conditions, the Code of Practice or delivery documents. Behaviour change messaging is weak. Parking pricing is the only TDM pricing strategy in the documents reviewed, and it applies only to 'a small area of Queenstown CBD'. The Mode Shift Plan 'lacks a funded implementation plan'. The persistent funding shortfall for public transport and active modes is described as perhaps the most significant barrier, and staff were reluctant to adopt TDM 'sticks' without good alternatives in place. Recommendations include: costing network gaps and funding them through development contributions, parking revenue and advocacy for fuel tax and time-of-use charging; establishing a Transport Management Association; rebranding the Mode Shift Plan as a funded TDM Strategy; reviewing the Parking Strategy, Code of Practice, development contributions policy and Minor Improvements Policy; a TDM plan change; and annual monitoring. The report does not refer to mass rapid transit.
What the document says
Context and purpose: Stantec reviewed QLDC policies and plans to strengthen travel demand management, defined broadly to cover pricing, land use, parking management, incentives, information and improved travel options (p5). It notes that the district's growth and infrastructure deficit, with insufficient funding, make TDM particularly relevant (p5). QLDC's preferred user hierarchy places walking and wheeling first and the private car last (p6).
Method: There were four stages (p7). The first screened 23 documents, including the Proposed District Plan, Code of Practice, LTP 2024-34 and Development Contributions Policy, Parking Strategy, Spatial Plan, Mode Shift Plan, Otago Southland RLTP and Otago LTP (Appendix A, p20). The second involved interviews with 32 QLDC staff from 18 teams and three Way2Go representatives. In the third, recommendations were prioritised with an impact/difficulty matrix in the DIRT tracker, and the fourth was follow-up interviews (p7). No elected members or community representatives were interviewed (p16).
Key findings: Only some staff recognised TDM as a way to make best use of assets and delay upgrades (p8). Behaviour change messaging is weak, with no general campaigns (p8). The Spatial Plan and District Plan have relatively strong TDM objectives, but the link to rules, assessment matters, consent conditions and the Code of Practice is weak (p8). The Spatial Plan outcome that PT, walking and cycling are preferred is not translated into delivery documents (p8). A 'persistent and longstanding funding shortfall' means new housing is built without alternative mode connections (p8). Divided responsibilities (NZTA for SH6/SH6A, ORC for public transport) make quick responses difficult (p8, p17). Staff were reluctant to include TDM 'sticks' without quality alternatives (p8-9). Follow-up interviews raised the need for leadership direction and noted that some actions may need owners outside QLDC, such as ORC (p9).
Pricing and funding: The funding shortfall is 'perhaps the most significant factor' (p11). 'Parking pricing is the only TDM pricing strategy mentioned in the documents reviewed, however even the application of this measure is limited to a small area of Queenstown CBD', which is described as a significant weakness (p11). The report recommends investigating development contributions, time-of-use charging (with legislation expected and revenue ring-fenced for QLDC) and a regional fuel tax, alongside wider parking pricing (p11-12).
Recommendations: Cost all public transport and active mode network gaps from the Spatial Plan into ORC, QLDC and NZTA programmes. Fund them through development contributions, a higher funding assistance rate, ring-fenced parking revenue, fuel tax and time-of-use charging advocacy, with ORC differential rating for PT operations in new areas (p10). Update District Plan rules and the Code of Practice to prioritise walking, cycling and PT access (10-minute walk to frequent bus), minimise parking and require travel plans (p11). Establish a Transport Management Association with the Chamber of Commerce (p12). Priority document reviews (Table 4-1, p13-15) cover the Spatial Plan (Priority 1), District Plan plan change (Priority 3), Code of Practice (1), Mode Shift Plan rebranded as a funded TDM Strategy (1), Parking Strategy (1), LTP and DC Policy (high), and Minor Improvements Policy (1). Other recommendations cover live GIS tools (p16), staff, political and community engagement (p16-17), consideration of a unitary authority or transfer of powers (p17), and monitoring with annual progress reports (p17).
Conclusion: Success depends on aligning QLDC and ORC documents into a coherent, actionable framework. That means elevating the Mode Shift Plan, a TDM plan change, travel planning, addressing the funding shortfall, and political and community buy-in (p18).
Mass rapid transit: The report says nothing about mass rapid transit or offline public transport. Public transport is discussed only in general terms (network gaps, funding, the Parking Strategy recommendation to relocate parking to peripheries and park and ride sites).
Key figures
- 23 policies and plans screened (p5, p7, p20)
- 32 QLDC staff from 18 teams and three Way2Go representatives interviewed (p7, p16)
- Parking pricing limited to 'a small area of Queenstown CBD' (p11)
- Auckland regional fuel tax 10c/litre (plus GST), July 2018–June 2024, ended by legislation March 2024 (p12)
- Priority ratings: Spatial Plan, Code of Practice, Mode Shift Plan, Parking Strategy, Minor Improvements Policy = Priority 1; DC Policy high priority; District Plan TDM plan change = Priority 3 (p13-15)
Files
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Actions recorded
Identify existing and future housing and employment areas in the Spatial Plan, with maps of how they are or will be served by active mode and PT networks, including visitor needs.
Not assessed · QLDC · Current Spatial Plan review / FDS work (Priority 1)
Ensure the Spatial Plan identifies existing and future housing and employment areas
Cost all gaps in PT and active mode networks and include them in ORC, QLDC LTP or NZTA SHIP programmes.
Not assessed · NZTA
cost all gaps in the public transport and active mode networks and include in the relevant ORC, QLDC LTP or NZTA SHIP programmes
Update and review the Development Contributions Policy to collect contributions for network gaps and incentivise higher-density, well-located development; ensure projects are in the LTP.
Not assessed · QLDC · High priority – review now; LTP at next review
Update the Development Contribution (DC) Policy
Fund any shortfall by negotiating a higher NZTA funding assistance rate and ring-fencing QLDC parking revenue, potentially including levies on staff parking.
Not assessed · QLDC
Negotiating a higher Funding Assistance Rate subsidy from NZTA; Ringfence QLDC parking revenue
Consider differential rating for new development areas without PT services to cover additional PT operating costs.
Not assessed · ORC
ORC could consider differential rating
Advocate for policy changes to address NLTP funding constraints, including additional fuel tax ring-fenced for TDM.
Not assessed · NZTA
QLDC, NZTA and ORC should advocate for changes to the policy settings
Advocate for time-of-use charging and light vehicle RUC, with revenue ring-fenced for QLDC to deliver TDM, and design a scheme aligned with the Spatial Plan.
Not assessed · QLDC · When tools become available (bill expected late 2024)
Advocate for Time of Use charging... revenue collected through such a scheme in the district to be ringfenced
Discuss a regional fuel tax with elected members, the RLTP committee and other officials, and confirm a position.
Not assessed · QLDC
recommended that this option be discussed with QLDC elected members... and a position confirmed
Show all 23 actions
Investigate further roll-out of parking pricing and other pricing strategies, alongside engagement with elected members, stakeholders and the community.
Not assessed · QLDC
It is recommended that these options be further investigated
Update District Plan rules, assessment matters and the Code of Practice to prioritise walking and cycling, locate housing within a 10-minute walk of frequent bus or centres, minimise parking and require travel plans.
Not assessed · QLDC
Update District Plan rules and assessment matters, and Code of Practice
Work with the Chamber of Commerce to establish a Transport Management Association (e.g. Frankton or Queenstown CBD), with QLDC seed funding.
Not assessed · QLDC
It is recommended that QLDC work with the Chamber of Commerce
Take a stronger line in the Spatial Plan on low-density sprawl; recognise TDM as essential because 'predict and provide' road and parking supply is not achievable; stocktake community facilities.
Not assessed · QLDC · Priority 1 – current review and FDS work
Take a stronger line on low density residential development and urban sprawl
Prepare a District Plan change to facilitate mode shift district-wide (stronger objectives, rules, matters of discretion, mandatory travel plans, links to the Spatial Plan).
Not assessed · QLDC · Priority 3 – some time away
Prepare a plan change to facilitate mode shift across the district
Fully update the Code of Practice transport section to integrate with the planning framework (wider footpaths, sight lines, less car focus).
Not assessed · QLDC · Priority 1 – start now for 2025 update
Full transport update. Start now to inform scheduled update in 2025
Rebrand the Mode Shift Plan as a TDM Strategy with clear mode share targets and a funded, phased implementation plan (timelines, budgets, milestones), including travel plans and TMAs.
Not assessed · QLDC · Priority 1 – review now
Rebrand as a Travel Demand Management Strategy... funded, phased implementation plan
Align the Parking Strategy with Spatial Plan and TDM goals: shift centre parking from SOVs to other users, relocate SOV parking to peripheries and park and ride sites, acquire land now, and link parking charges to PT fares.
Not assessed · QLDC · Priority 1 – before document is finalised
Align the Parking Strategy with the Spatial Plan and Mode Shift/TDM goals
Add TDM as a criterion in evaluating and prioritising minor improvements.
Not assessed · QLDC · Priority 1 – update now
Add Travel Demand Management as a criterion
Invest in live GIS tools to replace static plans, and use technology to scale up micromobility and trial new travel solutions.
Not assessed · QLDC
This requires investing in GIS tools
Transport Strategy team to continue TDM conversations across QLDC departments, with senior staff messaging and compulsory awareness forums.
Not assessed · QLDC
It is recommended that the Transport Strategy team continue the TDM conversation
Work with elected members to secure political support for a more radical and concerted TDM approach, including champions and coordinated messaging.
Not assessed · QLDC
It is recommended that staff work closely with elected members
Engage the community early with evidence-based communication and co-benefits, and roll out changes in phases.
Not assessed · QLDC · Phased
Community support will be needed for a more radical and concerted TDM approach
Consider a unitary authority or transfer of powers to streamline transport decision-making across QLDC, ORC and NZTA responsibilities.
Not assessed
opportunities to establish a unitary authority or transfer of powers would streamline decision making
Review Mode Shift Plan measures, develop a comprehensive monitoring set, collect baseline data and publish annual progress reports.
Not assessed · QLDC · Annual
recommended that these are reviewed and a comprehensive set of measures developed
Study cost
A study cost has been requested under the Official Information Act or LGOIMA. No figure has been received.
Citation
QLDC. Policy Review - Travel Demand Management Summary Report (2025). Stantec Project/File 310206284.